Ninox tutorials stopped working?

Randy
7 mths ago
30replies
Answered

I'm brand new so had been looking at tutorials here (on this web site). But now, when I select a specific course to view, all I get is a. blank white screen, no window to play the video. What happened, how do I view specific courses? I tried You Tube , but all I gat there is a helter shelter of all kinds of different tutorials jumbled in no seeming order at all. Why don't the tutorials work on this web site any more?

Thanks

- Randy
- 7 mths ago
- Reported - view
I should add that I'm using Safari 16.6 in Big Sur.
- Fred
- 7 mths ago
- Reported - view
which website?
- Randy
  
  7 mths ago
  
  Reported - view
  This Web site, Resources-->Tutorials: https://ninox.com/en/tutorials
  
  Thanks!
- Nick
- 7 mths ago
- Reported - view
I guess they forgot the videos
- Ninox developper
  
  Jacques_TUR
  
  7 mths ago
  
  Reported - view
  You can found it here : https://www.youtube.com/@ninoxsoftware
- Randy
  
  7 mths ago
  
  Reported - view
  While not a solution for the Ninox website, this is a good alternative as this You Tube page has essentially a Table of Contents in order where I can select which tutorial to view next. Thanks!
- Randy
  
  7 mths ago
  
  Reported - view
  Yes, Nick, that is just what I am getting. They were working before, but stopped about a week or so ago.
- Mel_Charles
- 7 mths ago
- Reported - view
Try These

https://www.youtube.com/@NinoxLearning/videos

Plenty of graded series 100, 200 etc videos and excellent learning curve to be had.
- Randy
  
  7 mths ago
  
  Reported - view
  Thanks, I was aware of these as well, but still want to see the Ninox tutorials also as sometimes a slightly different perspective is helpful for me to grasp the. new concepts or see slightly different examples.. Thanks a lot for your. response.
- Fred
- 7 mths ago
- Reported - view
They seem to be working now:
- Randy
  
  7 mths ago
  
  Reported - view
  How strange, they are NOT working for me, or Nick . . .
- Fred
  
  7 mths ago
  
  Reported - view
  dunno what to say.
- Randy
  
  7 mths ago
  
  Reported - view
  How many other people are having this problem, besides me and Nick???
- Nick
- 7 mths ago
- Reported - view
They work with Firefox but not with Safari.
- Fred
  
  7 mths ago
  
  Reported - view
  Sorry, forgot to mention that part.
- Randy
  
  7 mths ago
  
  Reported - view
  Ah, thanks Nick.
- Mel_Charles
- 7 mths ago
- Reported - view
Working fine for me - on Chrome
- Randy
  
  7 mths ago
  
  Reported - view
  Thanks Mel, they were working before with Safari, but not any more :(
- Mel_Charles
- 7 mths ago
- Reported - view
Works fine for me on Safari too :-)
- Randy
  
  7 mths ago
  
  Reported - view
  I have the latest update to Safari, 16.6.1, and I just now tried again, still get an empty window as per the attached Screen Shot "Empty Tutorial Window" . . . This is beyond me
  
  Screen Shot Empty Tutorial WIndow
- Mel_Charles
  
  7 mths ago
  
  Reported - view
  err Lost me too ..... its usually at this point i toss the device away and buy a new one.
  
  i'm probably gonna sound really stupid it but it iw work clearing the cache etc ;
  
  or does it work if you try it on another device - ipad - iphone etc
- Randy
  
  7 mths ago
  
  Reported - view
  Ugh, I have lots invested in my desktop computer, all sorts of stuff attached, 2 displays, 4 external hard drives, GPU, etc. A new Mac would be ver 2k :(. Thanks for your replies, they clarified this a lot.
- Fred
  
  7 mths ago
  
  Reported - view
  So in my Safari (16.6) is works fine.
  
  Which means it probably has something do with the ninox cache. I have issues with Ninox's website and have to delete my browser cache every so often. Have you done that yet?
- Randy
  
  7 mths ago
  
  Reported - view
  The tutorials were initially working with my Safari 16.6, and OS 11.7.9. Then it stopped working and I have since upgraded to Safari 16.6.1, and also OS 11.7.10. Still not working. By clearing cache, to you mean deleting cookies in Safari, or doing a cold restart of the computer? I have done both, so not sure what else to try . . .
- Fred
  
  7 mths ago
  
  Reported - view
  Have you tried another browser? Maybe upgrade to OS 12 or 13?

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Status Answered
7 mths agoLast active
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Ninox tutorials stopped working?

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