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iCloud sync erases all new data from Mac

Since upgrading to Mojave, every time I enter new data on my Mac, it disappears and never syncs. This happens whether I quit the application on the Mac or sync to iCloud. If I enter the same data from my iPhone, it syncs perfectly. Is this a known issue?

4 replies

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    • Alexander_Koenig
    • 6 yrs ago
    • Reported - view

    Hi, could you try to log out from iCloud, restart your device and log in again. Sometimes iCloud freezes.

    Let me know if this helped.

    Best regards, Alex

    • jsankephd
    • 6 yrs ago
    • Reported - view

    Logged out, restarted, logged in again. Did not work. Entered information on an existing record, went to another record, went back (still there), synced iCloud, info disappeared.

    • Support
    • 6 yrs ago
    • Reported - view

    Hi, 

    Could you please try the following: 

    - Save your database as archive on your device with the function "Save archive as...".

    - Import the database with another Name. 

    - Try if the unexpected behavior shows also with this new database.

    - If it does not, you may deleted the old database.

    Best regards, Jörg

    • jsankephd
    • 6 yrs ago
    • Reported - view

    Erfolg! Thank you!

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  • 6 yrs agoLast active
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