Forum Login issues with Safari and Google Chrome in Mac OS
Since maybe 2-3 months, I can't login to the forums from neither Safari nor Chrome, only using Firefox without any extensions. When I log into main page, it automatically redirects to Ninox app (https://app.ninox.com/). When I try to enter the Forum, it says I'm not logged in. So, clicking the login button redirects to the ninox home page, and then, clicking again the Login buttons redirects to the Ninox app.
What am I doing wrong?
4 replies
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I experienced this with Chrome a few weeks ago and support asked me to clear my cache and then it worked (for me at least)
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I've experienced this as well and like Mel Charles says, that clearing my browser cache of anything from "ninox" did the trick.
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Mysteriously, today, without any further action from me, it seems to work again in Mac OS Ventura Safari... I think so that is something related to their side than a cookies issue (it happened to me in two different computers with two different browsers and with a freshly Mac OS Ventura install: formatting the HD and installing a fresh copy of the OS)
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Deleting the Cache didn't worked for me, I have tried on several computers and browsers and I couldn't login on forum.ninox.com.
Then I followed these steps:
Chrome's settings -> Privacy and security -> Site settings -> View permissions and data stored across sites -> searched for forum.ninox.com -> changed Pop-ups and redirects from Block (default) to Allow
After this I tried to log in again, and a never seen window has appeared to agree the Terms of use. Reading this post means this was the issue! The problem seems to me that a default value of Chrome didn't let me to agree the Terms of use.
Content aside
- Status Answered
- 5 mths agoLast active
- 4Replies
- 143Views
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