iPad app not working

O downloaded in my iPad the app for iPad, but it doesn’t work, its asking to go premium. I downloaded in the iPad the iPhone app and it worked fine

- Support
- 5 yrs ago
- Reported - view
Hi,

The iPad App needs the Premium Upgrade in order to synchronize with your iCloud.

Best, Jörg
- Ron_S
- 5 yrs ago
- Reported - view
Jorg: I'm having the same issue, and have already purchased the Premium Upgerade. The iPad App will not synch with my iCloud. Any suggestions?
- Support
- 5 yrs ago
- Reported - view
Hi,

Are you logged into all devices with the same Apple ID/iCloud ID?

Please see also our User Manual here:

https://ninoxdb.de/en/manual/data-synchronization/icloud

Best, Jörg

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