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On the web version (Server 3.14.0), clicking the quick access button causes the page to freeze.

Is this an issue with the new version? Thank you for your help!

16 replies

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    • Mel_Charles
    • 4 mths agoSat, November 23, 2024 at 4:00 PM UTC
    • Reported - view

    Your "open data" button works perfectly for on. on web save software version

      • gold_cat
      • 4 mths agoSat, November 23, 2024 at 4:21 PM UTC
      • Reported - view

       This issue does exist on my web version, and I have also cleared the browser cache.

    • Fred
    • 4 mths agoSat, November 23, 2024 at 4:38 PM UTC
    • Reported - view

    I'm not sure why you want to delete(this) before you want to openTable(). When I run it (also in the public cloud), I get the spinning circle of death. I had to reload the page.

    I would not put the delete(this) first.

    • Mel_Charles
    • 4 mths agoSat, November 23, 2024 at 4:52 PM UTC
    • Reported - view

    I only tested the action of the button .... as you stated it freezes. and for me it opens the table as expected in both Chrome and Safari. Did not look as script. Itself

      • Fred
      • 4 mths agoSat, November 23, 2024 at 4:54 PM UTC
      • Reported - view

      That is the action of the button. delete() then openTable(). I'm using Firefox.

      • gold_cat
      • 4 mths agoSat, November 23, 2024 at 5:50 PM UTC
      • Reported - view

       But it still freezes even if I only keep OpenTable.

      • Fred
      • 4 mths agoSat, November 23, 2024 at 6:05 PM UTC
      • Reported - view

      try removing the Trigger after open script

      • gold_cat
      • 4 mths agoSun, November 24, 2024 at 1:04 AM UTC
      • Reported - view

        Hi,

      What do you mean by "Trigger"? The situation is that this feature worked fine before the update, as I haven't changed the code.

    • Mel_Charles
    • 4 mths agoSun, November 24, 2024 at 1:07 PM UTC
    • Reported - view

    @fred I think that is what   possibly intends. !

    Test table has 2 records; Data table has 7 records

    When you click the button on test table it deletes all records in test table and then opens data table

    I am not questioning  method. His question was why is it freezing. All I am saying if that for me it does not feeze but opens data table straight away.

    I might guess that in deleting the records in Test table it might be where it gets stuck at that point but @gold does not state whether a) his records in test table have indeed gone and b) if that his intended purpose.

    If this is a test application then fair enough but if not, then I would at the very least what a pop to say are you sure you want to delete all the data in test table.

      • gold_cat
      • 4 mths agoSun, November 24, 2024 at 1:42 PM UTC
      • Reported - view

       

      Which browser are you using? I am using Chrome and Safari, and the issue occurs on both. Even if I remove the delete command, it still freezes.

      • Mel_Charles
      • 4 mths agoSun, November 24, 2024 at 2:34 PM UTC
      • Reported - view

       Mac PC with web/cloud version

      works with both Chrome and Safari (for me)

      • gold_cat
      • 4 mths agoSun, November 24, 2024 at 3:17 PM UTC
      • Reported - view

       Thank you for feedback.

    • danielmarine
    • 4 mths agoTue, November 26, 2024 at 9:56 AM UTC
    • Reported - view

    Hi   ,

    The issue is because you are not running the closeFullScreen() function after your script.

    The new update has changed how full screen works, by navigating to another location in the database either by deleting the record you are in or using openTable(), the fullscreen view has technically not closed, even though it appears it has.

    Try this code in the button:

    delete this;
    openTable("Data");
    closeFullscreen()

    I hope this helps!

    Kind regards,

    Daniel

      • gold_cat
      • 4 mths agoTue, November 26, 2024 at 11:13 AM UTC
      • Reported - view

       Thank you, Daniel! Your solution fixed the problem!

    • Consultant and developer
    • Javier
    • 4 mths agoTue, November 26, 2024 at 11:11 AM UTC
    • Reported - view

    I have the same problem. New release hangs when:

    1. After open database triggers openFullScreen()
    2. The above step opens a Page full of buttons. Each button has the action openTable("table name");
    3. It  was working perfectly before the upgrade to 13.4
    4. Adding the closeFullScreen() does not avoids the hanging

    What worked for me:

    closeFullscreen();openTable("Table name")

    So, the order is important! (but still, a nasty bug!)

      • gold_cat
      • 4 mths agoTue, November 26, 2024 at 11:14 AM UTC
      • Reported - view
      closeFullscreen();
      openTable("Data");
      

       I have rearranged my code in this way and am unsure if your solution would still work.