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Cannot delete / update image

Images I use in my database cannot be deleted. I run Ninox locally on a Mac and iPad ( synced via iCloud). On both devices, when deleting an image and confirming the "are you sure?" question, a never-ending turning circle appears. The image doesn't get deleted. Same result if I drag & drop an image on the Mac.

Is this some issue of the latest update? I didn't had such issues in the past.

13 replies

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    • bflack
    • 1 yr ago
    • Reported - view

    I also have this problem with the same configuration. My work-around is duplicating the record which leaves the image field blank, then delete the original record. Not a good solution since I then need to reconnect the duplicated record with other tables.

    Unsure, is there an official 'bug' report forum/email we should be using?

    • Mel_Charles
    • 1 yr ago
    • Reported - view

    I would suggest you email support@ninox.com

      • bflack
      • 1 yr ago
      • Reported - view

       Thanks. Have sent off a note.

      • Stef.1
      • 1 yr ago
      • Reported - view

       Thanks. I sent them a mail.

    • Stef.1
    • 1 yr ago
    • Reported - view

    The support team confirmed the issue. They say the fix will be included in version 3.15, which is scheduled to go live soon.

    • bflack
    • 1 yr ago
    • Reported - view

    I updated to 3.15 yesterday, and this bug seems unchanged. Thought I'd check with others before sending a note to Support. Do you have the same results?

      • Stef.1
      • 1 yr ago
      • Reported - view

      Yes, no change here as well.  Bummer. 

    • spermies
    • 1 yr ago
    • Reported - view

    I too have the exact same issue.  Contacted support and was told it would be fixed in 3.15.  Just updated to 3.15 - the issue persists.  Super bummer!

      • Stef.1
      • 11 mths ago
      • Reported - view

       The Ninox support told me it will come with version 3.15.1. Hopefully that will come true.

      • spermies
      • 11 mths ago
      • Reported - view

       Yes... they told me the something ...... They also mentioned that there is no eta for the release of 3.15.  At least they are aware of the issue and working on it.  Thanks!

    • Marc_Damhaut
    • 11 mths ago
    • Reported - view

    Same issue on my side

    • spermies
    • 11 mths ago
    • Reported - view

    I upgraded to 13.5.1 and problem is solved!!!!

    • Stef.1
    • 11 mths ago
    • Reported - view

    I can also confirm that the problem is solved. Great.

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Content aside

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  • 11 mths agoLast active
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