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Ninox hanging, not letting me edit and very slow

Ninox hanging

Hi guys, since yesterday I have not been able to work on my ninox db as it is hanging and going into a readonly mode. The order of events is as follows:

  1. Yesterday,for the first time as I needed names of some fields for coding, during my live testing I had both browser and Ninox app opened together. Made some changes in browser, but after about 2nd save or so, db hangs. Closed everything and rebooted. However, same thing; the db app just would hang (See attached).
  2. I even updated my app to the latest version incase there is something missing. However, same thing.
  3. After searching through the forum, I came across https://forum.ninox.com/t/x2y67wv/since-latest-upgrade-i-cant-do-anything I have cleared the cache twice and also used the terminal to run the command twice, but now after about 2nd save or so, db goes into readonly mode. After very long time, it allows you 1 click and on the second click it goes into readonly mode again. 

The internet connection is good, everything else is working fine. Can't think of anything else. So far, the test user is not getting this issue. Only myself.

Can anyone please help. I finally have my db for live testing and now I am unable to work on it. Can't understand this lagging.

9 replies

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    • Alan_Cooke
    • 4 mths ago
    • Reported - view

    Yesterday I was getting a lot of server taking longer than expected issues.  Today it seems better

    • Mel_Charles
    • 4 mths ago
    • Reported - view

    Alan. On the rare occasion I get this - I moan at Ninox to KICK their server and when they do all seems fine

    Are you also aware that in part you can now do this yourself?

    Go into stacked disk image

    Select view on active background processes

    This will show you running processes

    Select Restart at bottom of the form

    Certainly helpw when i have run a "do as server based script and is dleletin many old images etc..

    OR worse still I have the loop wrong and it sends their server into a client /server spin !!!  

      • tejwant
      • 4 mths ago
      • Reported - view

       My Ninox app still shows up like the attachment above. I am unable to even see the stacked disk image.  Is that in browser or app?

      • Fred
      • 4 mths ago
      • Reported - view

      what level of subscription do you have with Ninox? you can only do what Mel describes at the Pro level.

      • tejwant
      • 4 mths ago
      • Reported - view

       Hi Fred, I have pro Level subscription. Also, after Jorg's help last night and insights into optimization, the db is loading up way quicker. 

    • tejwant
    • 4 mths ago
    • Reported - view

    Hi All, my apologies for the delay in responding but I was having trouble signing into the forum. So far, I have uninstalled, reinstalled, cleared the cache and used the terminal command and more; but nothing worked. I had to stop my test users from using it, and my deadline has already been pushed by 2 weeks. This issue is now with the third tier of support and I am so hoping to get this fixed (fingers crossed).

      • Fred
      • 4 mths ago
      • Reported - view

      I saw you on the Ninox support webinar. Can you post a copy of your DB with test data?

      • tejwant
      • 4 mths ago
      • Reported - view

       Hi, yes, I am so glad I did that as I wasn't getting anywhere. Jorg was very helpful and he pointed out the issues with multiple select statements I had in my loading view. I was under the impression that as my db was not too big, performance shouldn't be an issue. However, I stand corrected and am now making the changes as recommended. If I encounter any further issues,  I will definitely reach out for assistance. Thanks again.

      • Fred
      • 4 mths ago
      • Reported - view

      I'm glad things are moving in the right direction. We have all been there with select statements. I emailed Ninox about the same thing when I got started as well.

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  • Status Answered
  • 4 mths agoLast active
  • 9Replies
  • 121Views
  • 4 Following