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How to contact support???

I have tried email support@ninox.com, contact form https://ninox.com/en/support/contactus and phone number +49 (30) 9921151-10. My subscription have expired and I need to speak to support before renewing it. Anyone knows how to get through to someone ASAP? I am trying to reach them since 24/02/2022!

3 replies

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    • Mel_Charles
    • 1 yr ago
    • Reported - view

    Looks like you have done all you can. Can't I have ever had a problem getting touch.

    my last contact was last week and i got a reply back just under 1 day

    What happens when you ring the number?

    • Customer Service Ninox
    • Ricardo_Klunter
    • 1 yr ago
    • Official response
    • Reported - view

    We just checked our inbox and were unable to find any unanswered emails. Can you please reach out again and send your request to support@ninox.com or answer our direct message in the forum?
    We will be happy to help you to get back on track.

     

    best regards,
    Ricardo from Ninox Support

    • Admin.5
    • 1 yr ago
    • Reported - view

    I got a reply in email after your message so it is strange that you didn't find unanswered emails. Any way, thank you for getting in touch finally.

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  • Status Answered
  • 6 mths agoLast active
  • 3Replies
  • 218Views
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