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Sending emails - hit and miss

I have a hit and miss sucess sending emails to my guys.  GMail emails do not seem to arrive and others may or may not.  The email I send is very basic and has a small pdf attachment.

I have myself CC in and I always get them.

Is there something I need to make sure of to get this sorted?

I am not sending the email via the email field but via a button with basic script.

1 reply

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    • Mel_Charles
    • 1 yr ago
    • Reported - view

    Alan - I use both the standard email field and the button script via sendEmail

    in fact I use sendEmail scrip to issue all order acks/delivery notices etc. thus I send some 50-60 per day and all have an attachment apart from when the service has been down I had not had any instances when a client has not received them. to be fair I use ms 365 and outlook accounts and have no experience with Gmail, but you do go onto say you get your mails which kinda suggests that Ninox/sendEmail is at least doing it's job...

    if it helps

    this is one of my button scripts

    if Status < 2 or Status > 3 then
        alert("job Status is not in production")
    else
        Status := 3;
        if not 'Email+' then
            alert("No valid contact in email field")
        else
            if DispFlag = 1 then
                alert("Dispatched Confirmation already sent!")
            else
                let thisBody := first((select SystemFile).OrderDispatchedLetter);
                let myEmail := userEmail();
                let myAtt := first(files(record(SystemFile,1)));
                thisBody := replace(thisBody, "{Ord Company}", text('Ordered By'));
                thisBody := replace(thisBody, "{Order Name}", text('Order Name'));
                thisBody := replace(thisBody, "{Job Bag}", text('Job Bag'));
                thisBody := replace(thisBody, "{Order Date}", text('Order Date'));
                thisBody := replace(thisBody, "{Order Name}", 'Order Name');
                thisBody := replace(thisBody, "{Order Ref}", 'Order Ref');
                thisBody := replace(thisBody, "{Qty}", text(Qty));
                thisBody := replace(thisBody, "{Desc}", Desc);
                thisBody := replace(thisBody, "{Del Company}", text('Delivery To'));
                thisBody := replace(thisBody, "{Del Address}", text('Delivery Address'));
                DispFlag := 1;
                sendEmail({
                    from: myEmail,
                    to: 'Email+',
                    subject: "Your order has been dispatched by 118 Printgroup",
                    text: "Goods Dispatched Confirmation",
                    html: thisBody,
                    attachments: myAtt
                });
                alert("Goods Dispatched Email has been Sent");
                DisplayMenu := 1
            end
        end
    end

Content aside

  • 1 yr agoLast active
  • 1Replies
  • 78Views
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