Rich text formatting disappears in final PDF file

I don't have this problem anymore.

I just did a test with:

- Ninox app

- Web version with Safari

- Web version with Firefox

Here is the final pdf (App & Safari)

No html in the print layout, just the actual Rich Text field.

We use the cloud version of Ninox. I just tried printing a rich text field on the Mac using Safari and Chrome. Then I tried it on Windows 10 using Edge, Internet Explorer, Chrome and Firebox. It failed on all of them. We use Adobe Acrobat to view pdf files. The screenshot appears to be using the Apple Preview app to view pdf files. Perhaps that is why it works. Unfortunately, more than 95% of our users use Adobe Acrobat Reader.

The line returns were also removed in my testing, so the end result was one big paragraph, with no text formatting.

Best solution i guess is to contact support@ninoxdb.de and ask to change the print engine of the cloud team you're working in. I think that might help.

Steven.

Windows 10 - Adobe Reader

Sometime ago I had font problems with the produced pdfs and Jorg changed my print engine.

I don't know if this has to do anything with this problem, so follow Steven's advise and wright an email to support.

Any update on the problem? I just wrote an program to enable letter printing for clients and all rich text is just lumped into one long stream of characters with no formatting.  Formatting is correct on the screen, but the PDF generate is missing the formatting.

I have the same problem and will also try to contact ninox. But why are they not enabling the new print engine from the start since this is a major issue many people seem to have?

Dear Agassi, 

A good opportunity to get direct help for your request is our webinar "Open Office hours" on  Tuesday from 18 to 19 o'clock CEST.
Please raise your hand there (virtually), then we will provide you a live support.

You can join our free webinar directly via the following link:
https://us02web.zoom.us/webinar/register/WN_ksexSiXERMez8hFXqFR_Dw

An overview of the schedule and content of our webinar can be found here: 
https://ninox.com/en/webinar

Thank you very much.

Hello,

Does someone have any solutions for this problem ?

I use the cloud version and i have exactly the same problem.

Thanks in advance