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Rich text field + carbone print results in failed text wrapping

There seems to be an issue with the text wrapping in a carbone print that has appeared since the latest update.

 

In Ninox I have a Richt Text field set to Field Type "Rich Text"

In the Carbone template I have set it to html ({d.paragraph:html}). I have tested in both the integrated print (uploading a word template + custom JSON) and the Carbone API (hosting the template on Carbone).

Here is some example text in the Ninox field:

 

Here is what the carbone template looks like:

 And here is the result (see the "Uruguay" in the table and the "and" from the first line in the normal text):

 

Has anyone come across this issue and maybe a workaround? Or is there something I am not seeing. I tested it out on some old text I had. It works perfectly on older text (if I reprint, the text wrapping is still fine), but as soon as I update the field, the text wrapping is broken. I have review the before/after JSON data that is sent to the API and it is identical.

 

I've sent an email to support and hopefully they will get back to me.

1 reply

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    • Fred
    • 7 hrs ago
    • Reported - view

    Interesting. I tried it within Carbone Studio and I got a different printout then when I did it through Ninox. 

    Carbone Studio:

    Ninox:

     

    I used the following Ninox code to build a JSON:

    {
        paragraph: raw('Rich text')
    }
    

    So it will be interesting to see what Ninox says.

Content aside

  • 7 hrs agoLast active
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