does anyone know how to escalate a support case?
I have usually found Ninox support to be responsive, not feeling it this time. I'm unable to import archived databases into either of my online workspaces. First response was that they had restarted my workspace, didn't work. I sent them my database, second response was guessing that sendMail function might be the culprit, though that function has been working in the database for months. I tried importing 4 different versions of my database into both workspaces (all of which have been functioning just fine) and I get the same [objectObject] error in both places on every import. Silence since yesterday.
Any tips on how to escalate this? I'm kinda stuck in place right now without being able to import my archive (it's to be used as a test platform for an enhancement I'm ready to build)
2 replies
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Sí, tengo el mismo problema ahora, lo reporté hace 3 días.
La respuesta.
Sí, el problema era que podía subir la base de datos al espacio de trabajo local con la aplicación de Android. Funcionó sin problemas. Sin embargo, al intentar subirla a través de una nube pública o similar, también aparece este error. Lo investigaré y me pondré en contacto contigo.
my problem on Android Tablet, Since version 3.18 was installed, it previously worked correctly.
If they don't resolve it in a few days, I will send support 5 emails daily.
Content aside
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