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Regarding the issue of non-administrative accounts not displaying the field.

I have confirmed that the read permissions for this field have been set to allow everyone to read, but it still cannot be displayed for non-administrative accounts. Where should I troubleshoot for this issue?

(This field is a formula field.)

3 replies

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    • gold_cat
    • 11 mths agoWed, April 10, 2024 at 8:26 AM UTC
    • Reported - view

    The screenshot content address is: "Relationship to"-"Show field as"-"Pop-up"

    • Ben_Lucas_Sauer
    • 11 mths agoThu, April 11, 2024 at 7:35 AM UTC
    • Reported - view

    Hello   ,

    most likely the formula field uses in its calculation one or more data fields that have a read restriction which allows only admin users to read them. Due to how cascading restrictions work, any formula field inherits the role restrictions of fields used in its calculations.

    Kind regards

    Ben Lucas

      • gold_cat
      • 11 mths agoFri, April 12, 2024 at 1:13 AM UTC
      • Reported - view

        thanks Ben I found the problem.