Ninox forgetting entries
Hello Forum.
I am a new user. I have setup a databass that works pretty well but I have noticed that from time to time, Ninox forgets entries within records. Just recently, I have two records where I keep checking check box entries that perform a simple calculation to add some values. All is fine until I leave the record and then go back in and the check marks and values are missing.
The form entries in question consist of sets of check boxes derived from separate child databases.
I have seen something similar before but overlooked it thinking the mistake was mine. Now I am concerned because I see that there are quite a few records which now have missing information. In some cases, these are not check box entries but other types of field.
I use the database via the cloud and access it from a computer and an ipad. In case there was some confusion with two machines accessing data at the same time, I have closed the software on one machine but the problem continues.
I would be interested to learn if anyone else has experienced this issue and hopefully let me know how I can address the problem. Obviously, if the sofware has a bug that makes it unreliable, this is very problematic.
Thank you,
Nick
8 replies
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Are you in the cloud or local storage?
I notice that in the cloud you can not check/uncheck dynamic multiple choice fields quickly. It takes the browser a second to register the click. Next time watch the cloud icon next to the DB name when you check/uncheck. It is syncing with the server. So if you try to check/uncheck during this time it will not remember it.
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Hello,
I am in the cloud. I can see the cloud icon updating within a second or two of checking the box but even though the update has registered, when I go to another record and then back to the first, the information is gone. This seems very worrying if a database is losing data.
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Hi Nick. It would be unusual if Ninox weren’t saving data correctly. The forum would be swamped with queries on the subject. Can you post a sample of your system? Or a screenshot?
thanks John
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Maybe the setting Binding is not correct of that field?
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Thanks for your reply. It’s not binding. Can you show how the Work Job is connected to Client Detail Brief. How are the Job Charges calculated? Thanks John
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