Spam with sendEmail
I have a issue. I send email via ninox and the email goes in spam each time. Any idea how to fix the situation and get the email in mailbox ?
here the code
subject: "Here's a lead please follow up on ",
text: "Please contact Lead attached" + 'Lien PDF',
html: "<h1>Here's a lead please follow up</h1><i>Please contact Lead attached </i><a href=" + 'Lien PDF' + ">ici</a>"
I have found that when sending test emails effectively back to myself those emails go into junk folder (outlook) However I regularly send emails out to clients and have (as yet) not encountered any that have gone into their junk folders).
Change your test sample and send one to me o firstname.lastname@example.org and I will I will let you know how it comes over to me...
You have indeed come into my junk!
Just s thought - When I send my email use only use the master address that is fully registered with Ninox. I don't send any via any of my teams members ! So if you are the only person have you tried hard wiring you send from emails to see if that makes a difference ?
ie "from "jo email@example.com."
I have sent you a test email back to you !! Lets see if that ends up in your junk
All of my emails (sent via sendgrid through Ninox) to a hotmail, icloud and live domain are blocked entirely, not even going to spam. How do I resolve this? Any advice would be greatly appreciated.
Just done a few tests my end to double check and all mine are working okay and I use send grid/ninox every day for customer updates/confirmations etc. So I guess Ninox to send grid is working.
you say all your emails (I know there is a fair use policy so if say you are mass mailing that might trip you up otherwise I think you might have to contact firstname.lastname@example.org
Ninox sends its email through a 3rd party service called SendGrid.
The customers email domains would have to be added to the SendGrid account. However, this is not a service that we provide.
To go around the mail issue you could send emails over Integromat. Please check the following tutorials:
Another option would be to get the Ninox Enterprise (Private Cloud or Onpremises) which would allow you to connect to a SMTP server either hosted by you or a provider.
I tried to change the DNS settings of my email provider. There are two ways to avoid emails ending up in spam folders: DKIM and SPF. As far as I understand it is possible to setup the SPF for SendGrid without adding the email domains to the SendGrid. I don't think that it works for DKIM though (as Maria pointed out)
here is the tutorial:
I am unsure though wether I was succesful doing that. I recently got feedback from clients who didnt receive the NINOX mails.
Whats your experience?
- Status Answered
- 8 mths agoLast active