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View not showing top line on update

I have a view in my form that's tied to the choice a user makes for Client (a --> linked table). 

When the user picks a new Client, the view (of their Pets) updates but many times (most times) the top line in the view table is blank; white all across, and the view doesn't immediately resize to show all values like normal. Even if there is only one value, I have to scroll the view to see it (them).

Is this normal? Am I doing something wrong?

 

After choosing Abby as the Client:

 

After scrolling the view:

20 replies

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    • Fred
    • 2 yrs ago
    • Reported - view

    I get the same thing on my iPad with my iCloud DB. I don’t get everywhere, but I do see it at times. I haven’t checked on my MacOS.

      • Kent_Signorini
      • 2 yrs ago
      • Reported - view

      Fred 
      It seems like maybe it's when the page itself hasn't updated. e.g. the form. If I have a new form popover from a button and then return to this one, the view also doesn't update. But if I switch tabs then come back, boom. Dang.

    • Kent_Signorini
    • 2 yrs ago
    • Reported - view

    Yeah, it looks like this before scrolling when there's only one item. It's very confusing for the user:

    And this after scrolling:

    I'm sure my client is not going to like that happening. They should be able to trust what they see. (In this case, my client is my wife and she's barely letting me switch her away from the that other system as it is!)

    And here's the code behind the View:

    do as server
    let t := this;
    select Pets where '* Owner' = t.'* Client'
end

    Simple enough. Seems okay, right?

    Is there any way to force the form to redraw? Or the View? Anything?

      • Alan_Cooke
      • 2 yrs ago
      • Reported - view

      Kent Signorini I believe this is a bug and has been reported and being addressed

      • Mel_Charles
      • 2 yrs ago
      • Reported - view

      this is a fault and Ninox have confirmed back to me that their back office developers have it on a list to fix.

      if you exit the the record and go back in it sometimes shows the top row and or if you scroll the view this again some times show.

      works most most times for me on web version

      • Kent_Signorini
      • 2 yrs ago
      • Reported - view

      Mel Charles I hope they don't take too long. Do you know when it got on their radar?

      • Fred
      • 2 yrs ago
      • Reported - view

      Just hope it is not on the list with the Windows version of Ninox.

      It is one of Ninox's biggest pain point. No communication about fixes or future plans.

      They just release a new version with no list of fixes. You just have to hope the bug that is bugging you the most is in it.

    • Mel_Charles
    • 2 yrs ago
    • Reported - view

    I reports it as soon as I discovered it a few weeks ago

    Maja at Ninox moved it onto Development team on 24th Nov and no fix date was given

    However - I don't they appreciate it as a critical issue because it is potentially possible to see the record that is missing by exit and renter the records and or check the child/table record.

    I can't say for any other platform. But on the web version the black record does refresh after above to show the data! (i'm on a imac) 

    • Mel_Charles
    • 2 yrs ago
    • Reported - view

    Ninox has just released version 3.7.11 on the cloud. 

    in testing .... it appears that this issue has been fixed (for the web at least)

      • Kent_Signorini
      • 2 yrs ago
      • Reported - view

      Mel Charles 

      I just tried it as I saw your post here come in. Still has the problem for me.

      Also, how do you know/find out/check the web version?

      • Kent_Signorini
      • 2 yrs ago
      • Reported - view

      Seems hit or miss, actually. Most of the ones I just tried do work, but the first one didn't. Bizarre. I wonder if it needed a cache refresh or something.

      • Kent_Signorini
      • 2 yrs ago
      • Reported - view

      Mel Charles And seems to be working great now! Thanks for letting me (us) know.

      • Mel_Charles
      • 2 yrs ago
      • Reported - view

      Kent Signorini if you on the web version then goto where you databases are listed

      click the gear wheel (top right)

      and version number is shown at bottom of the window that opens

      • Mel_Charles
      • 2 yrs ago
      • Reported - view

      Kent Signorini Prego !

    • Fred
    • 2 yrs ago
    • Reported - view

    us MacOS app users are a few days behind. plus I'm still on 3.7.9, so I guess I go straight to .11 and skip .10.

      • Mel_Charles
      • 2 yrs ago
      • Reported - view

      Fred Don't for get when you upgrqde to the version that has fixed something - they usually break some something else 🤣🤣

      • Fred
      • 2 yrs ago
      • Reported - view

      Mel Charles yeah, I try not to hold my breath every time i upgrade. 😂

      • Kent_Signorini
      • 2 yrs ago
      • Reported - view

      Fred This makes me wonder... is there any value in my client (read: wife) using the iPad app to access this cloud database I'm building for her vs. just using a web browser on her iPad? 

      • Fred
      • 2 yrs ago
      • Reported - view

      Kent Signorini If all she does it data entry then the iPad works fine. From a developer point of view the iOS version still doesn’t have the autofill feature when you are writing code.

      Make sure she doesn’t know of the ability to edit a record in table view that she doesn’t have. 😄

      • Mel_Charles
      • 2 yrs ago
      • Reported - view

      Fred I like your abstract thinking Fred ! 😊

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