Emailing from Ninox

Email functionally stop working, it worked up September 29 and then stop, it is not sending email to any address.

They are not going to Junk or Spam folders, all checked and whitelisted email address.

Sending out email address is one of the subscription email address so that is not cause.

- Be Legal Property Compliance
- Katie_Rayner
- 1 yr ago
- Reported - view
All of my emails (sent via sendgrid through Ninox) to a hotmail, icloud and live domain are blocked entirely, not even going to spam. How do I resolve this? Any advice would be greatly appreciated.
- Mel_Charles
- 1 yr ago
- Reported - view
Katie

Just done a few tests my end to double check and all mine are working okay and I use send grid/ninox every day for customer updates/confirmations etc. So I guess Ninox to send grid is working.

you say all your emails (I know there is a fair use policy so if say you are mass mailing that might trip you up otherwise I think you might have to contact support@ninox.com

Content aside