Error: Type not found: I when printing

john_cesta
updated 13 days ago
20replies

I can't print. I get an error Error: Type not found: I when printing

- Fred
- 13 days ago
- Reported - view
Are you doing regular printing or dynamic?
- john_cesta
- 13 days ago
- Reported - view
I use the little printer icon
- Fred
- 12 days ago
- Reported - view
Can you be a bit more descriptive of the steps you took?

Are you printing using the default print layout? or did you create your own?

Can you upload a sample DB, with no personal information?
- john_cesta
  
  12 days ago
  
  Reported - view
  Thanks fred. It's a 2 field table. A date field and a Note field. Nothing special. I simply open the record to form view and click on the printer icon. That's it. Default layout yea.
- Fred
  
  11 days ago
  
  Reported - view
  Sounds like you will have to email Ninox support. Good luck and let us know how it goes.
- john_cesta
  
  4 days ago
  
  Reported - view
  They tell me I can only get support in the forum. I am a paying customer.
- Fred
  
  4 days ago
  
  Reported - view
  wow. They use to do email support for all customers. I just checked and now basic does not provide any support at all.
  
  you can try Nioxus, but there will be a fee.
- john_cesta
  
  4 days ago
  
  Reported - view
  Yea well, I paid $145 and now it doesn't work. They claim every thing gets answered in the forum. Well, there went that claim. haha
- Mel_Charles
  
  2 days ago
  
  Reported - view
  Yikes - this is a bit naughty from Ninox - I appreciate that for a given fee Ninox might not want to give direct support but at the current rate per user for base level of $10.00 - that is still a fair investment from a user. The forum is simply unpaid users sharing/helping other users out because we want to and apart from a few gurus we don't always have the insight! Our help is in no way official!
- john_cesta
  
  2 days ago
  
  Reported - view
  Yea, well in the past I paid monthly cause I move on and try other things then perhaps return and pay monthly again. But this time they eliminated the monthly deal and require an annual payment. So I thought what the heck.
  
  First time I needed help they email me about sorry no help. You can get it in the forum. HUH? Really, I'd figure for $145 annually they had some technicians that could come to my rescue.
  
  There are plenty of free systems like logmedo, getgrist, ragic etc I can always go back to.
  
  I'm going to check my payment method and see if I can get my money back.
  
  See you at the Gate,
- Fred
- 4 days ago
- Reported - view
After poking around it looks like there is a reference field in two tables and a Page ('What is a page', writtenbiz, and TODO) that is broken and can not be deleted. I think that is what is causing the error. If you try to print from another table that doesn't have this issue it prints fine.

Try recreating the broken tables then export the data from the broken tables then import the data and try printing again.
- Fred
  
  4 days ago
  
  Reported - view
  these error icons on your tables/pages is a start to your troubleshooting.
  
  Then when you open the table you will see Table2 also in red.
- john_cesta
- 2 days ago
- Reported - view
Thanks Fred I really appreciate it.
- Fred
  
  2 days ago
  
  Reported - view
  did it work?
- john_cesta
  
  2 days ago
  
  Reported - view
  I haven't tried it yet. I spent the last few days switching phones.
- Fred
  
  2 days ago
  
  Reported - view
  the joys of modern life.
- john_cesta
  
  2 days ago
  
  Reported - view
  I don't have those icons on those tables when I login. Yea all the other tables print fine but not the todo tables.
- john_cesta
  
  2 days ago
  
  Reported - view
  hey, we tried.
- Fred
  
  2 days ago
  
  Reported - view
  are you in admin mode? regardless, you still have the issue of the Table2 reference field.
- john_cesta
- 2 days ago
- Reported - view
I'll look at it. Thanks again.

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Error: Type not found: I when printing

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